Rabobank: Data Risk and Monitoring

BUSINESS CHALLENGE

  • Cumbersome search & discovery process for Regulatory reporting
  • IT Burden to perform data search for inquiries
  • Growing data forensics consulting fees

Protecting sensitive information and detecting and acting on incidents (like insider trading, collusion, harassment, etc.) is an important part of compliance with internal policies and standards.

Rabobank needed a robust way to monitor all of their brokers’ electronic communications across emails, documents, text messages, chat messages, and phone calls.

SOLUTION

ECM was implemented to monitor employee communications and reduce time to discovery of data & regulatory reporting.

The data sets for employee communications must be ingested, indexed, analyzed, and cataloged for businesses to perform the necessary monitoring & legal review to protect corporate assets.

OUTCOMES

  • Search times reduced from 2 weeks to minutes
  • Reduced reliance on data forensic consultancy (saving millions of $$)
  • IT Teams removed from the search process
  • Technology foundation meets reporting requirements and offers new data services

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